Privacy Policy

Effective Date: February 07, 2026
Company: PALMOC (“PALMOC,” “we,” “us,” or “our”)
Jurisdiction: United States

This Privacy Policy explains how PALMOC collects, uses, discloses, and protects information when you visit our website, purchase services, or otherwise interact with us (the “Services”).

1) Information We Collect

A. Information you provide to us

We may collect information you provide directly, including:

Identity & contact information: name, email, phone number, company name, job title
Account information (if you create an account): login credentials and profile details
Project details: app requirements, design preferences, technical notes, budget, timeline, and other information you submit
Communications: messages you send through forms, chat, email, or support requests
Transaction information: services purchased, billing address, invoice details, and purchase history

B. Payment information

When you make a payment, your payment card information is processed by our payment processor(s) and is not stored by PALMOC, except where necessary to record payment confirmation and transaction details. Your payment processor may collect and process your payment information under its own privacy policy.

Payment Processor(s): Stripe / PayPal / Adyen

C. Information collected automatically

When you use the website, we may automatically collect:

Device and network data: IP address, browser type, device type, operating system
Usage data: pages viewed, time spent, links clicked, referral URLs, and interactions
Approximate location: derived from IP address
Cookies and similar technologies: described in Section 5

2) How We Use Your Information

We use information for purposes such as:

Providing and delivering Services you request
Processing transactions, confirmations, receipts, and invoices
Communicating with you about your project, account, or purchases
Providing customer support and responding to inquiries
Improving the website, services, and user experience
Monitoring and improving security, preventing fraud, and debugging
Complying with legal obligations and enforcing our agreements
Sending service updates and marketing communications (you can opt out)

3) How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers that help run our business (hosting, analytics, email, CRM, customer support tools)
Payment processors to complete transactions
Professional advisors (legal, accounting, compliance) as needed
Government authorities if required by law or to protect rights, safety, and security
Business transfers in connection with a merger, acquisition, financing, or sale of assets

We require service providers to protect information and use it only to perform services for us.

4) Data Retention

We keep personal information only as long as necessary for:

Providing Services and maintaining your account (if applicable)
Recordkeeping for transactions and support
Legal, tax, accounting, and compliance obligations
Security and fraud prevention

Retention periods vary depending on the type of information and the reason we collected it.

5) Cookies & Google Analytics

Cookies

We use cookies and similar technologies to operate and improve the website. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remain until deleted or expired).

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Google Analytics

We use Google Analytics to understand how visitors use our website (for example, which pages are visited and how long users stay). Google Analytics uses cookies and similar technologies to collect data that may include your IP address and usage information.

You can learn more about Google’s practices and available opt-outs through Google’s tools and settings (for example, the Google Analytics opt-out browser add-on).

6) Your Choices

Marketing emails: You can opt out using the “unsubscribe” link in our emails or by contacting us.
Cookies: You can manage cookies through your browser controls (and through a cookie banner/consent tool if we use one).
Account info: If you maintain an account, you can update certain information through your profile or by contacting us.

7) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no security measures are perfect and we cannot guarantee absolute security.

8) Children’s Privacy

PALMOC’s website and Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.

9) Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

10) U.S. State Privacy Rights (Including California)

Depending on your state of residence, you may have rights regarding your personal information, such as the right to request access, deletion, or correction, and to opt out of certain data uses.

California Notice (CCPA/CPRA)

If you are a California resident, you may have the right to:

Request access to personal information we collected about you
Request deletion of personal information (subject to exceptions)
Request correction of inaccurate personal information
Opt out of “sale” or “sharing” of personal information (PALMOC does not sell personal information; we also do not share it for cross-context behavioral advertising unless explicitly implemented)

How to submit a request: Contact us at [privacy@palmoc.com] with the subject line “Privacy Request.”
We may need to verify your identity before processing your request.

Authorized agents: California residents may use an authorized agent to submit requests on their behalf, subject to verification requirements.

11) International Visitors

PALMOC is based in the United States. If you visit from outside the U.S., your information may be processed in the U.S., where privacy laws may differ from those in your location.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Effective Date.”

13) Contact Us

If you have questions or requests related to privacy, contact us:

PALMOC LLC
Email: support@palmoc.com
Address: 930 Washington Avenue

Suite 210-134

Miami Beach, FL 33139